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Lab88.com Privacy Policy

Lab88.com takes the issue of safeguarding your privacy online very seriously. We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions. Please read our statement carefully for comprehensive information regarding our Privacy Policy.

Information Collection and Use
  1. Lab88.com is the sole owner of the information collected on this site.

  2. Registration and Placing an Order
    When you order products or services on Lab88.com, we request information from the user on our order form. Here a user must provide contact information (like name, shipping address, phone number and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Also, a user is required to provide an email address, to keep user records separate from each other and may also be used for us to contact you with matters regarding Lab88.com, such as your order confirmation, a newsletter, or an announcement about a new product or service.

  3. Aggregated Information
    Information collected is not shared with anyone EXCEPT, from time to time; Lab88.com may create statistics based on users' aggregate product history, for example to determine what product patterns have been emerging among our customers so to improve our product offering to you. Your individual information will NEVER be shared with anybody else.

  4. Cookies
    A cookie is a piece of data temporarily stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Web browsers can be set to reject cookies. If a user rejects the cookie they may still use our site, but may not be able to take advantage of certain features. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers and advertising networks). However, we have no access to these cookies.

  5. Log Files
    We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

  6. Sharing
    We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes and our agreements with such providers restrict the use of this information. From time to time we may partner with another party to provide specific services and or products. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services and other services you opt in for.

  7. Links
    This Web site contains links to other sites. Please be aware that Lab88.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collect personally identifiable information. This privacy statement applies solely to information collected by this Web site.

  8. Newsletter and other emails
    We may send a Newsletter and other emails to the email address you provide when you enroll in Lab88.com. You have the opportunity to unsubscribe your external email address from the newsletter and other non-critical emails if desired.

  9. Surveys & Contests
    From time to time, Lab88.com requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

  10. Tell A Friend
    If a user elects to use our tell a friend referral service for informing a friend about our site, we ask them for the friend's email address. Lab88.com will automatically send the friend a one-time email inviting them to visit the site. Lab88.com stores your friend's email address information to be able to notify your friend of your suggested referral. The friend may contact Lab88.com at [email protected] to request the removal of this information from our database.

  11. Security
    At Lab88.com we take every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both online and offline. When our order form asks users to enter sensitive information (such as credit card number, that information is encrypted and protected with superior best practices encryption software in the industry). While on a secure page, such as our order form, the lock icon that you see on the bottom of Web browsers, such as Netscape Navigator and Microsoft Internet Explorer, becomes locked, as opposed to unlocked, or open, when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. Furthermore, ALL employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information, are kept in a completely secure environment.

  12. Correction/Updating Personal Information:
    If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done in the users account section or by emailing Customer Support at [email protected].

  13. Choice/Opt-out:
    Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site. For example, our any promotional emails will have an "opt-out" unsubscribe mechanism so users who don't want any marketing material, can keep their email address off our promotional lists. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving this communications by emailing us at [email protected].

  14. Notification of Changes:
    If we decide to change our Privacy statement, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with this privacy policy. If you have any questions about the security at our Web site, you can send an email to [email protected].

  15. Your Consent
    By using our Web site (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy.